SAMC HubDesk
Secretary Home / General Notes
General Notes
(A-Z)
Downtime
For scanning during downtime, make copies of each paper, scanning will be completed when back online
There is a downtime folder in the Paper Room Shared Drive
Paging Anesthesia
Paging Cardiology / CVA / Ascension Cardiology
Type in Dr. Aggarwal and send the page to whoever is on-call for him
It will usually be a PA or NP
Paging CATH Lab (NON-URGENT/NON-STEMI ONLY)
ASK NURSING SUPERVISOR TO CALL THEM FOR YOU.
NOTE* THIS IS ONLY FOR NON-EMGERGENT & NON-STEMI CALLS FOR CATH LAB. FOR STEMI, PAGE THEM USING STEMI BINDER!!
Paging ICU Intensivist
If Doc asks for ICU or ICU Intensivist then you just call up to ICU and ask them who the Intensivist is.
OR
Call the ICU Intensivist's cell phone at 224-213-3478.
Paging Interventional Radiology
From 7a-3p (days) call extension x6533
From 3p-7a (evenings and overnight) call Operator at extension "0"
NOTE* IF NOBODY AT ALL IS ANSWERING, YOU MAY BE ABLE TO PAGE/CALL DR. SULA
Paging Nuclear Medicine / MRI
Look in in the Imaging on call schedule
The binder should be in the secretary drawer where the other alert binders are. (It is the black binder)
MRI
DO NOT CALL MRI UNTIL THE MRI SCREENING FORM IS SIGNED AND FAXED
Know what type of MRI they need
Also know if anything was marked YES on screening form
NUCLEAR MED
Know their weight
Know what type of scan
Paging Pulmonary/Pulmonology
If Doc asks for Pulmonary or Pulmonology, most nights we don't have coverage.
Ask Doc is they are okay with us paging Dr. Bikash Bhattarai
If they are okay with it, call Dr. Bhattarai's cell phone as he is not going to respond to pages because he isn't officially on call.
Here is his Cell: 917-318-6422
Paging for an Echo / Echocardiography / Echocardiogram
Call the Operator and ask them to page them for you.
PerfectServe Login
If PerfectServe asks you to login, first try closing the page and try to re-open it. That should fix the error.
If that doesn't work, copy and paste the login details below exactly as they are written:
Username: Ascension-ILARL
Password: ^JN1cL@4b6J!fjsU
Printer Names
Triage Printer - SAEDM1P31
Triage Copier - SAEDM1P30
Triage Registration Patient Label/Wristband Printer - SAEDM1P25
Triage Specimen Label Printer -
AC1 Charge Printer - SAEDM1P11
AC1 Patient Label/Wristband Printer - SAEDM1B03
AC1 Big Copier (By Room 6) - SAEDM1P12
AC1 Specimen Label Printer (By Room 8) - SAEDM1L11
AC1 Specimen Label Printer (By Room 11) - SAEDM1L12
AC2 Registration Patient Label/Wristband Printer - SAREG1P23
AC2 Big Copier - SAEDM1P16
AC3 Big Copier -
AC4 Patient Label/Wristband Printer - SAEDM1B02
AC4 Specimen Label Printer - SARDM1L18
AC5 Big Copier - SAMCEDMPR001
AC5 Little Printer -
AC5 Specimen Label Printer - SAEDM1L17
Printing a Chart
Open chart and write down patient's FIN number.
Report request (AT THE TOP, WHERE THE SPECIMEN COLLECTION BUTTON IS)
Enter FIN
Click the latest visit (at the top of the list)
Under Event Status, select All Results instead of Verified Only
Towards the bottom of the screen, select AHS Abstract in the drop down menu
On the right side of the screen, select "Further Medical Care" in the "Purpose" dropdown.
In the "Send to" section in the bottom right of the screen, enter the printer name. (Behind "A" side Doc Printer name is SAEDM1P11)
Click "Send Report"
That's it!
Provider Not Returning Page Protocol
If paging a doc and they aren’t responding even after 3 pages.
Call their cell phone first, check the Rolodex
Tell Charge, you will most likely contact Nursing Supervisor.
If any doc is admitting under themselves (PCPs), pt goes to SCP
If any specialty docs aren’t responding, call nursing sup, let charge know, let the ER doc know.
Vision Radiology STAT Reads
Call (510) 683-9500
“Hi, I’m calling from SAMC ED. I need a STAT read on patient”
“The patient's last name is…, the patient’s first name is…”
They will tell you that the radiologist is going to read it right away.
That’s it. Hang up.